Window Ware customers get egg-stra special service
9 April 2021
It’s not just the quality hardware and dependable deliveries which have really hit the spot recently for busy Window Ware customers.
They were also delighted to discover free chocolate mini eggs included in their orders in the week leading up to Easter.
And it was eggs-actly what door and window manufacturers needed. While the hardware helped to fuel production lines, the chocolate provided a much-needed energy boost to production teams working hard to meet increased demand.
Window Ware knows only too well how stressful the last year has been for fabricators and fitters wrestling with bulging order books, extended lead times and ongoing difficulties caused by the pandemic. That’s why the award-winning independent hardware distributor felt its industrious customers deserved a little treat.
Sam Nuckey, Window Ware’s Managing Director, said: “The Easter egg giveaway was meant as a seasonal ‘thank you’ to our loyal customers who have stuck with us through a challenging 12 months. It was also a great way to include them in celebrating our highest OTIF since lockdown 1.0 (94.7% in February) and a record happiness factor in the same month of 96.6%."
"It’s a small gesture, but it was really well received by our customers - old and new. In fact, the eggs proved so popular, they enticed several customers to place new orders having not bought from us in a while!”